How To Talk To Anyone: The Art Of Everyday Conversation Course Overview
Do you consider yourself to be shy or introverted? Do you find yourself tongue-tied or at a loss for words when having a conversation? Do you ever feel uncomfortable interacting with others in everyday situations? Do you feel you lack confidence or the social skills to have rewarding conversations? Many people in this position are operating from an old script that tells them they are just not good at conversation. In this workshop, we will rewrite that script from the past and make it relevant for the present and future.
The simple act of conversation has a major impact on the quality of your life, relationships, and the success you enjoy. The words you use shape the way you feel about yourself and the way others perceive you.
To be truly successful in work and in life you must master the art of conversation. You must learn how to build rapport and trust, listen empathetically, create understanding, read and use body language effectively, make small talk, and develop an entire array of communication skills.
This intensive, one-day workshop is heavy on role plays and practical skill building. This workshop is suitable for anyone, and is especially useful for those who feel shy, nervous, uncomfortable, or at a loss for words in social interactions.
At the end of the course, learners are able to:
- understand the fundamental principles of communication
- use language for its descriptive and creative powers
- learn how to express yourself clearly, concisely, and confidently
- write an empowering story that serves you
- create a killer first impression
- introduce yourself memorably
- make friends and business connections
- initiate conversations with others
- sustain a conversation without being at a loss for words
- develop active and empathetic listening skills
- present yourself with confidence and poise
- learn how to read body language
- learn how to give meaningful compliments
- ensure that you never run out of things to talk about
- be comfortable when speaking impromptu
- master a variety of techniques to communicate effectively with others in everyday situations
Managers, supervisors, sales and marketing professionals, business development executives, educators, lawyers, accounting and financial professionals, engineers and IT professionals, entrepreneurs, front line and customer service staff, administrative staff, and anyone who wants to move up in the world.
Learners are guided through practical steps of the topic with a combination of lectures, presentation / discussion, interactive practice sessions, videos, group work and role plays.
- 10 Magic Keys of Conversation
- Abracadabra — Words are magic
- Myths and fears
- Write your own story
- Confidence: Communicating from the inside out
- The soundtrack of your life
- The Magic Question: How can I help?
- First impressions
- The Halo Effect
- How to introduce yourself
- Building rapport
- Body language
- Be interested (not interesting) and curious
- Asking questions
- Active and empathetic listening
- Listening do’s and don’ts
- How to strike up a conversation
- Joining a conversation
- How to keep it going
- Time to say goodbye
- Flirting (not what you think!)
- How to give a compliment
- Formal or casual?
- Communicate to express, not to impress
- Jargon and slang
- Active and passive voice
- Watch your tone
- Power words
- Not very!
- Yes, and …
- Toss backs
- What to talk about?
- Speaking impromptu
Our Dedicated Trainer
David, the Persuasion Doctor, teaches people how to become more influential, compelling, and irresistibly persuasive as they share their message with the world. He has MBA and JD degrees and practiced law in the United States for more than ten years, arguing before judges and political, government, and community bodies. He knows how to persuade the toughest audiences.
David began lecturing and training in 1995. A provocative and engaging speaker, David uses humor and stories gathered from his own experience as a lawyer, businessman, and father to help people reach breakthrough changes in their personal and professional lives. He is the author of four books and numerous articles in his field of expertise.
David specializes in the area of persuasive communications, including:
Negotiation – David advocates the interest-based negotiation approach developed at Harvard to achieve win-win outcomes, though he can also take the gloves off and teach more hardball tactics and counter-tactics. David is the author of Win-Win Negotiations: Developing the Mindset, Skills and Behaviours of Win-Win Negotiators.
Persuasive Presentation Skills – David speaks internationally to large and small audiences. As a member of Toastmasters International he has won multiple speech competitions. David is the author of Kickass Business Presentations: How to Persuade Your Audience Every Time and Why Did the Chicken Cross the Road?: Lessons in Effective Communication.
Storytelling in Business – Telling stories is a powerful and persuasive vehicle that top leaders use to get their message across with maximum impact and minimum resistance. David teaches the many purposes stories serve, as well as how to craft powerful and persuasive stories and master high impact delivery techniques for telling stories that move people to action.
Influence and Persuasion – Business is all about influence and persuasion. David conducts workshops in influence and persuasion techniques, and also infuses these principles into all of his other programs.
Born and raised in Miami, Florida, USA, David has been living in Singapore and working throughout Asia since 1999.
Inclusive of 2 coffee breaks with refreshments and catered / buffet lunch
Call us for a group rebate when you register in a group of 6 or more
Absentees will be charged the full course fee
1 day, 9:00am – 5:00pm
(7 hrs, exclude lunch break)
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Details of hotel will be confirmed nearer the course start date
Complimentary car park coupon upon request (subject to availability and confirmed on a first come, first served basis)
ALS reserves the right to reschedule, postpone or cancel any course, change the trainer and venue at short notice and at its absolute discretion, due to insufficient enrolment and circumstances outside our control