Terms and Conditions

1.General

Advanced Learning Singapore (hereinafter referred to as “ALS”) reserves the right to cancel, postpone or reschedule the course at short notice; and at its absolute discretion without assigning any reason for such cancellations, postponements or rescheduling. Please note that the course details are correct as at date of publication and it is subject to change without prior notification. 

2. Registration

a) Online or email registration to any ALS course is binding. The course schedule is subject to change and confirmation. Classes will only be formed upon receipt of sufficient applicants. An auto acknowledgment email will be sent to all applicants upon receipt of course applications. Please note that auto acknowledgement email receive does not indicate a valid registration until the full payment has been completed. Registrants will be notified via email on the course status at least 1 week before the scheduled commencement date of the course. If you do not receive the said email, please contact ALS at 6711 0530 during office hours. 

b) For self-sponsored course registrants, a seat is only secured upon receipt of full payment. Seats are allocated based on first-come-first-served basis with full payment made and registrations will close once a class is fully subscribed. For company-sponsored registrants, registration is confirmed only when invoices are paid. 

c) To avoid delays in registration, please ensure that all registration details are clearly provided and duly completed. Priority will be accorded to registrations received with full payment

3. Payment terms

a) We can accept payment by Cheque or Bank Transfer only. A crossed cheque is to be made payable to “Advanced Learning Singapore” with the course reference number, registration ID,  Name and NRIC/FIN number of the registrants on the back of the cheque. Payments are to be made in Singapore Dollars. Please do not send post-dated cheque or cash through the mail. 

b) For self-sponsored registrants, course fee is payable upfront upon enrolment of course. For company-sponsored registrants, payment is to be made within 7 days from date of invoice.

4. Cancellation/Deferment/Replacement/Transfer/Withdrawal

a) Cancellation/Deferments/Transfers/Withdrawals are NOT allowed once a written/email confirmation has been sent to the registrants. However, a replacement for the registered learner from the same employer/company may be sent to attend the same course and is allowed once only, provided the details of the new learner and a written/email notification of replacement is received by ALS at least 7 working days prior to the commencement of the course. Request for replacement received thereafter will not be considered and company and/or self-sponsored learner will be charged full course fee and any request for waiver of full course fees will be at ALS’s discretion.  A learner cannot replace the registered course with another course, or replace the registered class of a course with another class of the same course.

b) A learner is allowed to cancel or withdraw from a course based on valid reasons (e.g. compassionate grounds) and must inform ALS in writing/email to info@advancedlearningsg.com at least 20 working days before course commencement date. Learners shall settle all outstanding payment with ALS prior to withdrawal. No show of learner would not be accepted as a valid reason for withdrawal/refund. 

c) The course fees will remain payable in full: 

(i) if notice of cancellation is received after the confirmation email sent or less than 10 working days or on or after commencement date; or
(ii) if a learner fails to attend the class for any reason whatsoever, and include after issue of confirmation; or
(iii) if a learner arrives late or fails to attend any part of the class; or
(iv) for cancellation of registration for any courses for which refund is expressly stated to be unavailable.

d) In the event any course is cancelled by ALS prior to its commencement, ALS will process a full refund of course fees via cheque within 14 working days if there are any, already paid by the registrant/company. 

e) There will be strictly no makeup session for classes missed due to personal, medical or other reasons. 

f) For cancellations/withdrawals due to compassionate grounds received in writing/email to ALS, refunds will be given according to the following:

Percentage (%) Refundable Course Fee

Period of Written Notice Given before Course Commencement

100%

50%

0%

More than 20 working days before the Course Commencement Date

Between 10 to 20 working days before the Course Commencement Date

10 working days or less before the Course Commencement Date

Note: For the purpose of all clauses, a normal work week excludes Saturday, Sunday and Singapore Public Holidays. The decision by ALS as to what constitutes to a valid reason and whether the course fee is refundable is final. 

5. Intellectual Property

a) The contents of and materials provided in as part of a course are the intellectual property of ALS and/or its partners, consultants, trainers and guest speakers and may not be disseminated or reproduced in any format; and are for learners’ personal, educational and non-commercial use only.

6. Disclaimer Regarding Audio/Video Recording and Photography of Classes

a) All classes may be recorded and photographed. Learners presence at the courses are deemed as their consent to being photographed. 

b) By registering in ALS courses, registrants consent to interview(s), photography, audio recording, video recording and its/their release, publication, exhibition, or reproduction to be used for newsletter, marketing collateral, promotional purposes, advertising, inclusion on web sites, and/or other publicity purpose(s) that ALS, its vendors, partners, affiliates and/or representatives deems fit to use. Registrants shall release ALS, its officers and employees and each and all persons involved from any liability connected with the taking, recording, digitising, or publication of  interviews, photographs, computer images, video and/or sound recordings. 

7. Limited Liability Clause

ALS, its officers, agents and employees shall not be liable for any loss, damages and/or injury, including loss of life, which learners of our courses may suffer arising out of or in connection with our courses, whether the loss, damage and/or injury was suffered at any other venue(s) in connection with our courses.

8. Confidentiality Clause

Personal data collected on ALS registration form is used for course registration, course administration and customer support. ALS is committed to maintaining confidentiality of all personal information at all times and undertakes not to disclose learner/sponsoring company information to any 3rd party (other than Singapore government authority) without prior consent of the learner/sponsoring company subject to the obligation of ALS to disclose to any Singapore government authority any information relating to the learner/sponsoring company in compliance with the law.