Email Writing with Impact and Clarity Course Overview
This course is created, owned, and trained by its original creator, Ms. Emma Jarman-Jones. Learn from the original creator.
Writing remains an important element as ever in organisational communication. With the growing volume and variety of written information, we need to be able to deal with writing efficiently and most importantly in a professional way. Every document you send is a representation of your personality, attitude and company/brand image. Poorly written emails may not project the desired image and will not help you to gain or retain customers. Having good communication skills can lead to your personal success, as well as the success of your company.
So how can we write to impress our readers? What are the latest trends in writing style and format?
This 1-day workshop provides the answers to these questions. With the use of examples as well as tips and techniques for enhancing your writing, the workshop will also provide you with a framework for structuring different types of emails.
At the end of the course, learners are able to:
- be aware of changes in writing style for today’s business environment
- organize and structure messages effectively
- use words and phrases that project a positive image and tone
- put into practice the key skills covered
This course is designed for all those who are looking to refine their email writing skills.
Learners are guided through the topic with a combination of small and large group discussion, writing practice and review.
Learners are encouraged to bring along their own email samples to the workshop.
Email samples written by the learners.
- The importance of writing effective emails and presenting a positive image.
- Developing a systematic approach to writing.
- Ensuring your language and organisation is accurate.
- Techniques for organising different message types.
- Using more modern words and phrases.
- Structuring information with the reader in mind (word choices and sentence structure).
Our Dedicated Trainer
Emma has worked as an external consultant and trainer with both private and public sectors, designing, customising and delivering programs, and coaching individuals. This work includes writing, speaking, interpersonal and management skills training. She has over 20 years experience training in Singapore, as well as regionally in Malaysia, Thailand, Indonesia and Vietnam. She believes in the potential of every person and is dedicated to providing the highest quality of training that will benefit the individual, as well as the organisation.
Emma holds an MBA from Imperial College, London and a Diploma in Human Resource Development from the Singapore Institute of Management. She is also a certified Equine Learning Practitioner from the Equine Psychotherapy Institute Australia and more recently attended practitioner training in MBSR (Mindfulness Based Stress Reduction) at Bangor University, UK.
- Equine Assisted Learning Practitioner, EPI Australia
- MBA, Imperial College, London, UK
- Bachelor of Arts, Keele University, UK
- Diploma Human Resource Development, Singapore Institute of Management
- Certificate in English Language Teaching, Cert TESOL, UK
All our courses are not subsidised and non claimable using SkillsFuture credit.
Organisations with more than 2 learners, click here to download registration form.
All registration forms should be submitted at least 2 weeks before course commencement. Many courses have pre-requisites, which are intended to foster a learner’s success in the course. Be sure to check the necessary pre-requisites before registering.
This course is not subsidised and non claimable using SkillsFuture credit.
Inclusive of lunch and 02 coffee breaks with snack items.
Call us for a group rebate when you register in a group of 8 or more.
Absentees will be charged the full course fee.
1 day, 9:00am – 5:00pm
(7 hrs, exclude lunch break)
A closed class can be requested if you have a group of at least 8 or more registered for the same course and at a preferred month, subject to trainer availability.
Closed class is not customised class.
To be confirmed one (1) week prior to the course start date.
ALS reserves the right to reschedule, postpone or cancel any course, change the trainer and venue at short notice and at its absolute discretion, due to insufficient enrolment, class size, availability and circumstances outside our control.