Half-Day Online Email Writing And
Etiquette Course In Singapore

Improve your email writing and etiquette to make each of your emails professional, courteous, and effective

All our courses are not subsidised and non-claimable using SkillsFuture credit

Email Writing And Etiquette Course Overview

Learn from the original creator of this course – Ms. Florence Au.

Each day, you may write tons of emails.  So, do you consider yourself a skilful writer?  This workshop gives you – the experienced writer – the guidelines you need to make each of your email professional and effective.  It also offers tips on improving your email etiquette that will make you a more considerate and courteous writer.

At the end of the course, learners are able to:

  • have a better understanding of the best practice of email etiquette.
  • write more effective emails that are clear, concise, precise and grammatically correct.

This course is for anyone who wants to write more effectively and efficiently emails in the workplace and be equipped with the best email etiquette practices.

Learners are guided through practical steps of the topic with a combination of group activities, online quizzes and writing tasks.

Course Outline

Our Dedicated Trainer

Learn from the original creator of this course.

Florence is a highly experienced adult educator.  For more than 30 years, she has been training business writing skills in both the private and public sectors.  She is also a certified workplace literacy trainer.

For learning to be effective, Florence believes firmly in designing programmes that are tailored to the specific needs of the learners.  So, what learners learn should be applicable to their work.

She has since designed in-house writing programmes for several clients that include government agencies and private companies, some of which are customised with pre-course assessments and post-course coaching.

Florence holds a Bachelor of Arts in English and Literature.  Professionally, she holds a Diploma in Translation and Interpretation and Advanced Certificate in Training and Assessment (ACTA).

In 2014, Florence received the Associate Excellence Award from the Civil Service College where she is an Associate Trainer.

Course Information

Course Code:


Course Fee:

S$260.00 (Nett)

Call us for a group rebate when you register in a group of 6 or more.

Absentees will be charged the full course fee.

Course Dates:

1/2 day, 9:00am – 1:00pm
(4 hrs)


For Company-Sponsored learners: Click here to download registration form.

For Self-Sponsored learners: Click here to download registration form.

Delivery Method:

Online instructor-led via zoom.


ALS reserves the right to reschedule, postpone or cancel any course, change the trainer and venue at short notice and at its absolute discretion, due to insufficient enrolment, class size, availability and circumstances outside our control.

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