Advanced Learning Singapore

Half-Day Email Writing and Etiquette Course

Course Overview

This course is created, owned, and trained by its original creator,  Ms. Florence Au. Learn from the original creator.

Each day, you may write tons of emails.  So, do you consider yourself a skillful writer?  This workshop gives you – the experienced writer – the guidelines you need to make each of your email professional and effective.  It also offers tips on improving your email etiquette that will make you a more considerate and courteous writer.

Upon completion of the course, learners will be able to:

  • Have a better understanding of the best practice of email etiquette
  • Write more effective emails that are clear, concise, precise and grammatically correct

This course is for anyone who wants to write more effectively and efficiently emails in the workplace and be equipped with the best email etiquette practices.

Learners are guided through the topic with a combination of group activities, online quizzes and writing tasks.

Course Information


SGD 260.00 (Nett)

Absentees will be charged the full course fees


9:00am to 1:00pm (04 hours)


Online via Zoom


Only on group request

Why Learn With Us?

Florence is a highly experienced adult educator.  For more than 30 years, she has been training business writing skills in both the private and public sectors.  She is also a certified workplace literacy trainer.

For learning to be effective, Florence believes firmly in designing programmes that are tailored to the specific needs of the learners.  So, what learners learn should be applicable to their work.

She has since designed in-house writing programmes for several clients that include government agencies and private companies, some of which are customised with pre-course assessments and post-course coaching.

Florence holds a Bachelor of Arts in English and Literature.  Professionally, she holds a Diploma in Translation and Interpretation and Advanced Certificate in Training and Assessment (ACTA).

In 2014, Florence received the Associate Excellence Award from the Civil Service College where she is an Associate Trainer.

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