2-Day From Awareness to Action: Implementing DEI in the Workplace Course

Course Overview

This course is created, owned, and trained by its original creator, Ms. Swing Goh. Learn from the original creator.

Diversity, Equity, and Inclusion (DEI) are crucial for organisations as they foster a culture of
respect and belonging, drive innovation, and enhance employee engagement. Embracing
DEI leads to diverse perspectives, better problem-solving, and improved decision-making. It
also attracts top talent, improves employee retention, and boosts overall organisational
performance, ensuring a competitive edge in the global marketplace.

This two-day interactive workshop is designed to equip participants with a comprehensive
understanding of DEI principles and their application in the workplace. Through theoretical
knowledge with practical activities, participants will learn how to foster a more inclusive,
equitable, and diverse environment within their organisations.

Objectives

Upon completion of the course, learners will be able to:

Understand the foundational concepts of diversity, equity, and inclusion.
Recognize the value and benefits of a diverse and inclusive workplace.
Identify and mitigate unconscious biases.
Develop strategies to promote equity and inclusion in organizational practices.
Create actionable DEI plans tailored to their organizational context.
Foster a culture of belonging and respect for all individuals.

Who Should Attend

Human Resources or Human Capital Professionals
Managers, Team Leaders
DEI Officers and Committee Members
Employees at all levels interested in promoting DEI within their organisation
Anyone seeking to understand and implement DEI practices in their workplace

Methodology

This is an interactive workshop and the learning methods will include:

Mini-lectures
Hands-on exercises and games
Group activities and discussions
Q&A sessions

Course Information

Fee

SGD 860.00 (Nett)

Absentees will be charged the full course fees

Time

9:00am to 5:00pm (14 hours)

Mode

Classroom @ Hotel

(Venue may be subject to changes)

Dates

On group request only

Closed Class

Important Note

Closed Class

Important Note

Why Learn With Us?

Course Outline

Day 1: Understanding DEI and Recognising Bias

Definitions and key concepts
Importance of DEI in the workplace

Types of diversity (e.g., cultural, gender, age, ability)
Benefits of a diverse workforce

Understanding unconscious bias
Types of biases and their impact on decision-making
Identifying personal biases

Cultural awareness and sensitivity
Effective cross-cultural communication

Day 2: Promoting Equity and Inclusion

- - Difference between equality and equity
  - Identifying and addressing systemic barriers
  - Strategies to promote equity in the workplace

6. Inclusive Leadership

- - Traits of an inclusive leader
  - Strategies for inclusive leadership

7. Creating an Inclusive Culture

- - Best practices for fostering inclusion
  - Inclusive policies and practices

8. DEI Action Planning

- Developing a DEI action plan
- Setting SMART goals for DEI initiatives
- Personal action plans and commitments

Our Dedicated Trainer - Ms. Swing Goh

Swing has nearly 10 years of experience in hands-on Engineering, Quality, Project Management (manufacturing industry) and Customer Service in multinational corporations as well as multi-industrial sectors.

She has actively participated in training programs conducted at Shimano, Seagate and Hitachi Global Storage
Technologies – organizations known for their trailblazing quality and world-class training efforts. She was part of a team, at Hitachi GST, which was involved LEAN project to reduce waste in customer audits.

She was the key engineer in Customer Quality Department, to develop technical materials on process and
products for her multinational customers; all these were made possible by her vast experience and strong
technical knowledge in the fields of HDD product technology and competition. She was also the focal
point for communication on customer or quality issues, technical impact assessment on quality issues, and
hosted customer audits with excellent outcomes. She was actively involved with coaching cross-functional teams on the usage of problem-solving tools like 7 QC tools and CP/CPK.

The strong ability to work in a multi-cultural and diverse environment gives her an advantage in interacting and relating with working professionals from different background; making her a successful and inspiring facilitator in adult learning.

Her clients, amongst many, include AB Sciex, AMK Town Council, Broadcom, Du Pont Company, Evergreen Shipping, Food Empire, Home Team Academy, Integrated DNA Technologies, Jurong Port, K Box, Leonian Holdings, LVHM Fragrances & Cosmetics, Makino Asia, Maybank, MINDEF, Mandarin Group Hotel, New Port Duty Free, Oil States Industries, PSA Marine, Singapore Polytechnic, Singapore Power, Singapore Technologies Aerospace, Singapore Technologies Marine Ltd, Swiss Precision and Wine Connection.

She is active in areas of courseware development and consultancy work which includes Lean improvement, procedures establishment, On-The-Job-Training blueprint, talent development, competency mapping and Training Needs Analysis for corporate clients.

Swing has a Master’s Degree in Engineering Science (Engineering Management) and a Diploma in Quality Assurance Engineering. She is also a professional coach in Transformative Coaching; an International Coach Federation (ICF) approved training program, and a professional speaker coached by 2017 World Champion of Public Speaking.