2-Day Understanding How To Be LEAN
(Not Just For Manufacturing Industry)
Course In Singapore

Discover various key tools of Lean Management for cost reduction applications and eliminating waste in processes

All our courses are not subsidised and non-claimable using SkillsFuture credit

Understanding How To Be LEAN (Not Just For Manufacturing Industry) Course Overview

This course is created, owned, and trained by its original creator,  Ms. Swing Goh. Learn from the original creator.

The concept of Lean Management was developed in the early 1990s from studies of the Toyota Production System. It focuses on eliminating waste in processes, waste being anything that impedes the flow of product as it is being transformed in the value chain. Lean Management, to coin a phrase means ‘getting product to where it is needed, when it is needed, in the quantity needed’. Quality problems, buffer stock, unreliable machines, inefficient process layout, all impede flow in the value chain. Lean Management uses a variety of tools focusing on the elimination or reduction of these issues.

This two-day workshop is designed to give the learners a detailed knowledge of the key tools of Lean Management such that the learners will be in a position to help transform their organization into a leaner and more competitive enterprise. The workshop presents the concepts, tools and techniques involved in the practical application of Lean Management Tools using a series of easy to understand modules and exercises

At the end of the course, learners are able to:

  • acquire concept, techniques and best practices of business process
  • utilize comprehensive process to do the job better for less cost and increased profit, maximizing company resources for long-term business survival
  • learn the ability to do new things better thus avoiding the pitfalls of growth
  • understand the concepts and implementation of doing lean by applying a working knowledge of 5s technique, jit system and kaizen applications
  • create profit and value contribution by examining company wastes and reduce them
  • discover the various tools for lean management for cost reduction applications

This workshop is suitable for anyone who is involved in processes or business operations and would partake in organization’s continuous improvement initiatives.

Learners are guided through practical steps of the topic with a combination of case studies, LEAN related exercises and games, group activities, discussions and Q&A sessions in this interactive workshop.

Course Outline

  • What is LEAN management and technique?
  • Principles of LEAN thinking
  • Benefits of adopting LEAN management concepts
  • JIT philosophy and its goals
  • Value and Non-Value adding
  • Ohno’s 8 Wastes
  • Five S dimension of workplace organization
  • The five S movement
  • Importance of visual management
  • Value Steam Mapping (VSM) tool
  • Stages in VSM
  • Kaizen principle and LEAN applications
  • Developing the continuous improvement process

Our Dedicated Trainer

Swing has nearly 10 years of experience in hands-on Engineering, Quality, Project Management (manufacturing industry) and Customer Service in multinational corporations as well as multi-industrial sectors.

She has actively participated in training programs conducted at Shimano, Seagate and Hitachi Global Storage
Technologies – organizations known for their trailblazing quality and world-class training efforts. She was part of a team, at Hitachi GST, which was involved LEAN project to reduce waste in customer audits.

She was the key engineer in Customer Quality Department, to develop technical materials on process and
products for her multinational customers; all these were made possible by her vast experience and strong
technical knowledge in the fields of HDD product technology and competition. She was also the focal
point for communication on customer or quality issues, technical impact assessment on quality issues, and
hosted customer audits with excellent outcomes. She was actively involved with coaching cross-functional teams on the usage of problem-solving tools like 7 QC tools and CP/CPK.

The strong ability to work in a multi-cultural and diverse environment gives her an advantage in interacting and relating with working professionals from different background; making her a successful and inspiring facilitator in adult learning.

Swing facilitates WSQ (Employability Skills, Generic Manufacturing and Service Excellence modules)
and customized programs. Topics include Basic & Advanced ICT, Workplace Communication & Engagement, Interpersonal Skills, Negotiation Skills Best Practices, Initiative & Enterprise, Problem-Solving & Decision-Making, Root Cause Analysis, Systems Thinking, Critical Thinking, Creative Thinking, Project Management, Develop High Performance Team, The Facilitative Leader of Self-Managed Team, Manage Cross Functional and Diverse Team, Creative Leadership & Self Development, Enable People, Team Success, Apply Quality System, 5S Techniques, Failure Mode Effect and Analysis, Manage Process Improvement, Lean Six Sigma, Business Process Reengineering, Line Balancing, Value Stream Mapping, Provide GEMS, Respond to Service Challenges, Coach for Service Performance, Establish Relationship with Customers, Professional Telephone Skills, Excellent Service Role Model, Personal Effectiveness, Change & Adapt Now!, Business Writing and Time & Stress Management.

Her clients, amongst many, include AB Sciex, AMK Town Council, Broadcom, Du Pont Company, Evergreen Shipping, Food Empire, Home Team Academy, Integrated DNA Technologies, Jurong Port, K Box, Leonian Holdings, LVHM Fragrances & Cosmetics, Makino Asia, Maybank, MINDEF, Mandarin Group Hotel, New Port Duty Free, Oil States Industries, PSA Marine, Singapore Polytechnic, Singapore Power, Singapore Technologies Aerospace, Singapore Technologies Marine Ltd, Swiss Precision and Wine Connection.

She is active in areas of courseware development and consultancy work which includes Lean improvement, procedures establishment, On-The-Job-Training blueprint, talent development, competency mapping and Training Needs Analysis for corporate clients.

Swing has a Master’s Degree in Engineering Science (Engineering Management) and a Diploma in Quality Assurance Engineering. She is also a professional coach in Transformative Coaching; an International Coach Federation (ICF) approved training program, and a professional speaker coached by 2017 World Champion of Public Speaking.

Course Information

Course Code:


Course Fee:

S$860.00 (Nett)

Inclusive of lunch and 02 coffee breaks with snack items.

Call us for a group rebate when you register in a group of 8 or more.

Absentees will be charged the full course fee.

Course Dates:

2 days, 9:00am – 5:00pm
(14 hrs, exclude lunch break)


For Company-Sponsored learners: Click here to download registration form.

For Self-Sponsored learners: Click here to download registration form.

Training Venue:

To be confirmed one (1) week prior to the course start date.


ALS reserves the right to reschedule, postpone or cancel any course, change the trainer and venue at short notice and at its absolute discretion, due to insufficient enrolment, class size, availability and circumstances outside our control.

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